FAQ

Flights & Tickets

1. Flight Timetables

   For flight timetables, please check:

   Domestic Flight Information (Today) International Flight Information (Today)

   or check the airline's website.

2. Flight Status, Booking, Cancellation, Changes, Fares

   For inquiries regarding airline and travel agency services, please contact the respective airline or travel agency you are planning to use.

   Contact Information for Each Airline.

3. Checked Baggage (Carry-on, Size Restrictions, Loss/Damage, Misdelivery), and Other Inquiries Related to Boarding

   For inquiries regarding baggage, please contact the respective airline or travel agency you are planning to use.

   List of Airlines

4. Prohibited Items for Destinations (Overseas)

   Prohibited items vary depending on the destination country/region. Please check the destination (country/region) information for details.

5. Locations for Sending/Receiving Cargo and Pets

   Shipping and receiving are possible at the cargo counters of All Nippon Airways Cargo, Japan Airlines Cargo, and Sendai Airport Co., Ltd. within the airport terminal. If you are traveling with a pet, please inquire with your airline.

   ＜Inquiries about Cargo＞
   All Nippon Airways Cargo (Domestic Cargo) 022-383-4002
   Japan Airlines Cargo (Domestic Cargo) 022-383-3483
   Sendai Airport Co., Ltd. Cargo Sales Group (International Cargo) 022-383-6201

   You can find the Sendai Airport layout map here.

6. Applicable Invoice (Electronic Invoice) for Passenger Service Facility Charges (PSFC)

   PSFC and PSSC are fees paid by passengers using aircraft to contribute to the facility development and maintenance of the terminal building, as well as security services. Please pay these fees along with your airline ticket. We appreciate your understanding and cooperation.

   Please see the following page for details on each fee.

   Click here for Passenger Service Facility Usage Fee (PSFC) and Passenger Security Service Fee (PSSC)